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Ambulance District

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1. How do I know the paramedics are well-trained?

The Ambulance District is committed to providing high-quality lifesaving services by maintaining a skilled and knowledgeable workforce. In addition to mandatory monthly training events, all paramedics and emergency medical must be recertified every 3 years.

2. How do I donate to the Ambulance District?

Donations to Larchmont VAC can be made online (via PayPal), or by sending a check or money order to:
Larchmont Volunteer Ambulance Corps
155 Weaver Street
Larchmont, NY 10538

Donations to Mamaroneck EMS can be made by sending sent a check or money order to:
Mamaroneck Emergency Medical Services
220 N Barry Avenue Extension
Mamaroneck, NY 10543

3. How do I forward payment from my insurance?

If your insurance carrier reimburses you directly, you can endorse the payment and send it to the Ambulance District's Billing Service. Alternatively, you may send a personal check with a copy of the Explanation of Benefits.

For details, visit the Billing Information page.
Click here for Billing Information

4. How Do I Become a Volunteer?

Learn about becoming a volunteer with the Ambulance District on our volunteer page.

5. How do I respond to a "Balance Due" or "Your Claim Is Stuck" notice?

A "Balance Due" or "Your Claim Is Stuck" notice indicates that your bill, or a portion of your bill, has not yet been paid. To provide secondary insurance information, please contact the Ambulance District’s Billing Services at 914-798-9793. If your insurance carrier provided partial reimbursement, the Ambulance District may be able to provide special considerations for financial hardship.

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Building Department

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1. How do I know if I need a building permit?

Please check with the building department before starting any project to determine if permits are required, the following list is not a complete comprehensive list. Other types of projects may also require permits.

A building permit is required to:

- Erect, enlarge, remove, improve, or convert buildings or structures, such as an attached/detached garages, carports, breezeways, storage sheds, and porches

- Convert the use of a building or part of a building

- Install, relocate or remove interior partitions or walls

- Repair fire damage

- Demolish any building, including a garage

- Install a masonry chimney, metal smokestack or wood stove

- Install in ground or above ground swimming pool

- Install tennis courts

- Install antennae (dish and transmitting)

- Install exterior impervious surfaces such as driveways, patios, sidewalks, retaining walls

- Replace roof

- Install fences

- Install HVACs

- Install generators

- Install new windows or doors

2. How do I know if I need an Electrical Certificate?

For most electrical work, such as working with the fixed wiring system, you will need to obtain a compliance certificate from a private electrical inspection service.

An Electrical Certificate is not required for:
- Replacement of devices including fuses, lamps, wall outlets and similar devices that do not disturb the fixed wiring system.
- Electrical work that involve currents under 25 volts (for example, doorbell circuits).

For details, visit the Electrical Certificates page.

3. How do I know if I need a plumbing permit?

A plumbing permit is required to install:

- Plumbing fixtures such as sinks, bathtubs, showers, water closets, water heaters, garbage disposals

- Water lines, sanitary drainage lines or vent lines

- Furnaces

- Hot water heaters

A plumbing permit is not required to:

- Repair existing plumbing fixtures (as long as re-piping is not required)

For details, visit the

Plumbing Permits page.

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Community Services

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1. How do I apply for Meals on Wheels?

A home visit is required to determine eligibility for Meals on Wheels. Please call Alicia Nowlin-Downey at 914-381-7840 for more information and to schedule an appointment.

For details, visit the Meals on Wheels page.

2. How do I apply for Section 8 Housing?

For more information visit the Housing Choice Voucher Program page.

3. How do I arrange for transportation to the Senior Center?

Call the Senior Center at 914-834-8840 by 10:00 a.m. on the day you need a ride. Learn more about Senior Transportation Programs.

4. How do I check the status of my Section 8 application?

You can check the status of your application online once your application has been submitted. Instructions were provided when you applied. The Town of Mamaroneck cannot verify your application status over the phone.

5. How do I find an affordable apartment in Mamaroneck/Larchmont?

Find helpful resources on our affordable apartment page.

6. How do I find out about the Voucher Payment Standards in the Mamaroneck/Larchmont area?

Learn more about vouchers on our voucher payment standard page.

7. How do I find out more information about the Senior Center activities and events?

Check out the monthly Calendar and monthly "Senior Moments" Newsletter.

8. How do I make a reservation for Senior Medical Appointment Car Service?

Reservations are accepted on a first-come, first-served basis and must be made several days in advance by calling the Community Services office at 914-381-7840 between the hours of 8:30 a.m. and 4 p.m.

9. How do I port my Housing Choice Voucher to the Town of Mamaroneck PHA?

Learn more about this in our housing choice voucher page.

10. How do I volunteer to deliver Meals on Wheels?

Volunteers are always needed for our Meals on Wheels program. Volunteers must:
- Be at least 18 years old
- Have a car and a valid driver’s license
- Provide at least 3 references
- Be available from 11 a.m. to 1 p.m. on the day they serve

If you meet the criteria, please call Alicia Nowlin-Downey at 914-381-7840 for more information and to arrange an interview.

Volunteers selected to participate will be scheduled to deliver meals on a mutually agreed upon day.

For details, visit the Meals on Wheels page.

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Comptroller / Receiver of Taxes

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1. What is the preferred browser to get best results?

Chrome

2. When are my Town & County taxes due?

Payment in full is due by April 30th without penalty.

3. When are my school taxes due?

Payment in full or 1st half installment is due by September 30th without penalty.

2nd half payment is due by January 31st without penalty.

4. Will I receive a reminder or a second bill?

No. However, email reminders will be sent to those who sign up for Comptroller/Tax Receiver information notifications by visiting the Town of Mamaroneck website.

TownofMamaroneckNY.org/list.aspx

5. Where do I go to pay my taxes online?

Please Visit:

http://www.townofmamaroneckny.org/400/Online-Payme

6. When can I pay my taxes online?

Town & County payments can be made beginning April 1^st. School taxes beginning on September 1^st.

7. Is there a way to pay online that is free of charge?

Yes- Using E-Checks –No Cost Service to Taxpayers!

• Echecks is a secure option for paying your property taxes on-line with NO COST to taxpayers.
    
• E-Checks work the same way as paper checks in that money is transferred from the payers account to the recipients account. Instead of writing a paper check, an electronic check I created.
      
• Payments are credited immediately – no waiting for delivery and posting of your tax payments.
    
• Echecks are safer than a paper check, since there is no document that gets handled, and far fewer individuals will have access to account information.
   
• If a fraudulent charge is made to an account, customers are protected by Regulation E (Reg. E), which requires banks to allow a consumer to revoke a payment if they consider it fraudulent. They can do this within 60 days of their bank statement on which the charge occurred.
  
  
  

8. What are the fees for using a credit card online to pay my taxes?

Convenience fees for payments are collected in a separate transaction in accordance with fees below. In addition, New York State law mandates that the Town of Mamaroneck does not receive any portion of the convenience fee – this fee is retained by the payment processing vendors enabling the transaction. Convenience fees are also non-refundable.

VISA Debit Card (only) $3.95 flat fee per transaction

VISA Credit Card /MasterCard /Discover /American Express – 2.45% of tax bill per transaction

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Conservation Department

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1. How do I notify someone about a dead wild animal?

If the situation involves a wild animal within the Town's jurisdiction you can contact the Town of Mamaroneck Police Department at 914-381-6100.

If there is a dead wild animal on private property, then it is the responsibility of the property owner to have it removed. Private animal control specialists, such as Ace Trapping in Port Chester at 914-939-3030, can provide these services for a fee.

2. How do I notify someone about a trail problem?

You can report trail problems directly to the Conservation Department at 914-381-7845.

3. How do I get trail maps for the conservation areas?

Trail maps are available at the Conservation Department's office, or you may download them from our Maps Page.

4. How do I get a tree planted in memory of someone special?

Through the Trees for Our Town program, coordinated through the Conservation Department, you can donate a tree as a unique way to honor the life of someone special. For more information, view our Tree Gift Application (PDF).

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Highway Department

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1. How do I apply for a Street Opening or Right-of-Way Permit?

To find details and permit applications regarding town streets or right-of-way, visit our Construction Page.

2. How do I report a street problem?

Maintenance problems with roads, sidewalks, streetlights, signs, trees, and sewers should be reported to the Highway Department at 914-381-7825 during normal office hours.

To report emergency conditions after hours, contact the Police Department at 914-381-6100.

3. How do I get a "Code 753" number?

You can obtain a "Code 753" number from the UFPO at 1-800-962-7962. For details about local regulations regarding digging and excavation, visit our
Construction Page.

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Hommocks Park Ice Rink

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1. What are the dates for the ice skating season?

October through June.  Please check our website for specific dates and times.

2. Do I need a membership to skate during a public session or to take skating lessons?

NO, you do not need a membership.

3. Do I have to pay if I'm not ice skating?

Spectators are free during public ice skating sessions. There is a fee for spectators during all High School Varsity Hockey games, and during select events held at the rink.

4. Do I need a reservation to ice skate during a public session?

No reservations are required.

5. Is there public Wi-Fi available?

YES, Wi-Fi: TOMpublic   Password: TOMpublic

6. Do you offer refunds?

All sales are nonrefundable.

7. Do you rent ice skates?

YES, toddler size 6 to adult size 13.  There are no half sizes.  Also available are both, figure skates and hockey skates.

8. Can I bring my own food and drink into the ice rink?

NO, outside food is not permitted. There is a concession stand available with a full menu.

9. Is it cold in the ice rink?

YES, the temperature inside the arena averages around 50 degrees.

10. How do I dress for ice skating?

We suggest you wear comfortable, warm clothing, and gloves.  Socks are required for all rental skates.

11. Do you have or allow "skate aides"?

NO, they are not permitted on the ice.

12. Can I wear my shoes on the ice?

NO, ONLY ice skates are permitted on the ice.

13. Do I need a helmet to ice skate?

Although not required, we do recommend a helmet (bicycle or ski) for both, children and adults.

14. Where do I put my belongings while I skate?

Lockers are available for 50 cents (quarters only). Cashier can make change.

15. Can I bring my hockey stick and puck to a public session?

NO, they are not permitted during public sessions.  We do offer Stick Times for hockey players to come and bring their stick and pucks. Please check our website for more information.

16. Can I sharpen my skates at the rink?

NO, we do not offer skate sharpening.

17. Can I skate, leave for lunch, then come back?

NO "in and outs" are permitted.

18. Is there a lost and found?

The lost a found is located in a bin to the left of the Skate Rental Room. You may call 914-834-1069 if you need assistance.

19. Can I rent the Ice Rink or the Community Room for an event?

YES, please call 914-834-1069 or email hpir@townofmamaroneckny.org. 

20. Is there a concession stand in the rink?

YES, we have Barn Burner Grill with a full menu of items.

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Hommocks Pool

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1. Can I pay a daily walk in fee?

No, a pool membership must be purchased to be admitted into the facility.

2. Do I need a pool membership to participate in programs?

Yes, a membership is required to participate in any pool program.  If purchasing a Basic Individual Membership for a program, no fee is charged at the door when attending the class.

3. Is the pool Handicap accessible?

Yes, we have a lift that can help assist patrons into the water.  The facility also has two easy access ladders (one in each shallow end) with smaller hand rails and angled steps.   

4. Can I bring guests?

Yes,  members can bring two guests per cardholder for an additional fee (Guest fees).  No guest privileges allowed with Basic Individual Membership or the Ten Visit Pass.  

5. Can I bring my own instructor?

No.  All staff/instructors employed by the Town of Mamaroneck Recreation must meet established minimum certification requirements & employment standards.  Therefore, only those individuals properly authorized by the Town may teach at Town operated facilities.  

6. Do you offer private lessons?

We currently are not offering any private lessons.  

7. Why aren't there any daytime pool hours?

The Hommocks pool is owned and operated by the Mamaroneck School District, please see message below.  

A Message from the Mamaroneck Board of Education

The Hommocks pool was built in 1969 by the Mamaroneck School District as a part of the construction of the Hommocks Middle School. The school District is responsible for ongoing maintenance and improvements of the pool. However, understanding that the pool is a valuable asset to all residents of the community, the School district and the Town of Mamaroneck have always had a cooperative arrangement whereby the Town rents the pool in order to make it available for the community. The Town and the School District work closely to minimize any disruptions caused by closures for periodic maintenance or renovations and will continue to try to keep the public informed of the issues relating to the pool.

8. How old must a child be to visit the pool on their own?

A child must be at least 13 years of age or older to enter the facility without a parent/guardian.  

9. Are there any family locker rooms?

Right now we only have gender specific locker rooms. Please speak to the Pool Manager on duty if an accommodation is needed.

10. Can my child use swim aides?

YES, however an adult must be in the water within arms reach of the child.

11. Can I have a party at the pool?

Only during the summer season. Please submit a facility use form to the Recreation Department. 

12. What is the size of the indoor pool?

The indoor pool is 44 yards long x 25 yards wide.  It is 3'6" to 11' deep.

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Justice Court

Show All Answers

1. How do I know if this goes on my license?

Points are imposed by the Department of Motor Vehicles (DMV). To learn more, contact your local DMV office, or visit the New York State DMV's Driver Violation Point System Page.

2. How do I plead "not guilty" to a parking ticket?

To plead “not guilty” to a parking ticket, you must appear in court on the day indicated on your summons.

For details, visit our Parking Tickets Page.

3. How do I find out when court is in session?

The Court’s schedule establishes hours during which specific matters are addressed, such as criminal, traffic, parking, civil, landlord / tenant, small claims, and Town ordinances. Other court sessions are scheduled throughout the week as necessary.

For details and specific session hours, visit the Court Session Schedule Page.

4. How do I know if I have to appear in court?

For more information, visit our Appearing in Court Page.

5. How do I pay my parking ticket?

You can choose from several forms of payment. The options that are available to you depend on whether you want to pay in person, by mail, or online.

For details, visit the Parking Tickets Page.

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Memorial Park Tennis Courts

Show All Answers

1. When are the tennis courts available to use?

Weather permitting the courts open on April 1st and close on October 31st.

Court hours: 9:00 am to Dusk

2. Do I need a permit to use the courts?

Memberships are recommended. Only members can make advance reservations.

Walk on daily visits are available for residents. See the Tennis section of our website.

3. Can I pay a daily fee to use the courts?

Tennis memberships are recommended. Daily visit fees are available for residents, see our Tennis section on our website. No reservations are accepted for non members.

4. Is there an attendant at the courts?

Yes, from April to October there is an attendant on duty.  If you need to reach the attendant, please call 914-834-7074.

5. Are there restrooms at the courts?

There are public restrooms, which are only open when the attendant is on duty.

6. Can I bring my own tennis instructor onto the courts?

Tennis lessons of any kind are strictly prohibited, except for lessons offered through the Recreation Department.  Violators will be asked to leave the courts, and end the lesson immediately.

7. How do I make a court reservation?

Members are allowed to make an advanced reservation by calling the tennis courts at 914-834-7074 during the established court hours.  Your membership ID card must be provided at the check-in time.

8. What is the guest policy?

Members are allowed to bring guests.  Guest fees must be paid to the attendant prior to play.  Cash or exact change is required.

Guests must play on the same court as their host.

Guest fees are nonrefundable.

9. What is the inclement weather policy?

The on duty attendant will make the decision if the courts are playable.  In the event of heavy rain, we reserve the right to close the courts for the day, and cancel all existing reservations.

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Police Department

Show All Answers

1. How do I notify someone about a deceased wild animal?

If the situation involves a non-domestic animal within the Town's jurisdiction, you can contact the Town of Mamaroneck Police Department at 914-381-6100.

If there is a deceased non-domestic animal on private property, then it is the responsibility of the property owner to have it removed. Private animal control specialists, such as Ace Trapping in Port Chester at 914-939-3030, can provide these services for a fee.

2. How do I report underage drinking?

To anonymously report underage drinking, call the Tri-Municipality Underage Drinking Hot-Line at 914-381-6103.

3. How do I obtain noncriminal fingerprints?

The Town of Mamaroneck Police Department offers fingerprinting for noncriminal needs as a service to Town residents only. This service is free to all residents. You must obtain and complete an application form, which is available online or directly from the Police Department. Once the application has been processed, a detective will contact you to arrange a date and time. The application process normally takes between 1 - 3 business days, depending on current workload of the detective division.

For details, visit our Resident Noncriminal Fingerprinting Page.

4. How do I request an overnight parking pass?

Overnight parking passes are issued by the police department on a conditional basis. For more information, please call the Police Desk at 914-381-6100.

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Recreation Department

Show All Answers

1. Where can I find information on Recreation programs offered?

Please visit our website for information on:

• Hommocks Park Ice Rink
• Hommocks Pool
• Memorial Park Tennis Courts and Lessons
• Youth and Tot Programs
• Adult Programs

In addition you may click on our online monthly newsletters and Recreation brochure for more info.

2. What are the Office Hours?

Office Hours: Weekdays - 8:30 am - 4:30 pm.

Summer Hours:  Memorial Day through Labor Day,  Weekdays - 8:30 - 4:00pm. 

3. How do I know if I am a "Resident"?

Residency is determined by which municipality you pay your taxes to. If you reside in either the Unincorporated Town of Mamaroneck, Village of Larchmont or Village of Mamaroneck (excluding the Rye Neck section) you are considered a Resident.

4. How do I create an online account to register for program/memberships?

Please click on the link to our online Recreation site at https://web1.myvscloud.com/wbwsc/nymamaroneckwt.wsc/splash.html.  Once you create an account, your account must be activated by the Recreation Department.  

If you are a resident, you must provide two proofs of residency for your account to be activated. Please send the proofs of residency to recreationdept@townofmamaroneckny.org.

5. How do I obtain a membership?

First time memberships can be purchased in person at our Recreation Office.  Residents will need to bring two proofs of residency with them at the time of registration. If it is a family membership, all members must come in for a photo ID card.  Family members do not have to come in at the same time, although they are required to have the membership ID card before visiting the facility they received a membership for.

6. What is considered proof of residency?

Two official current items with your name and address on them.  Acceptable proofs of residency are, a valid government issued photo ID such as; a driver's license, and either a current utility bill, rent receipt, lease, or check with an address imprinted.  

Please note, library cards, previous years membership ID cards, and tax bills cannot be used as proof of residency.

7. Can nonresidents register for programs and memberships?

YES, nonresidents are welcome to register for programs, and all memberships except for Tennis Memberships.

8. Can I register in person?

YES, you can come into our Recreation Department during business hours.

Office Hours: Weekdays - 8:30 am - 4:30 pm.

Summer Hours:  Memorial Day through Labor Day, Weekdays - 8:30 - 4:00pm. 

9. What is the Recreation Department email address?

recreationdept@townofmamaroneckny.org.

10. Are there extended office hours?

Please contact the Recreation Department at 914-381-7865.

11. Can I receive a refund after registering for a program or membership?

Please click on the link to review our Refund Policy in detail.

12. Can fees be prorated?

No, prorating is not allowed on any program or membersip.

13. What are the credit card convenience fees for online registrations?

All online transactions will be charged a non-refundable convenience fee. A 2.75% convenience fee is applied for MasterCard, Visa, Discover and debit cards.

A 3.00% convenience fee is applied for American Express.

14. So you have any job openings?

The Recreation department is always looking for staff to work at a variety of positions. Please visit out employment opportunities section of our website for a job application.

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Sanitation Commission

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1. How do I properly dispose of construction debris?

The Town does not accept building materials or construction debris or any non-burnable materials (such as stone or clay flower pots, shower/sliding glass doors, or plate glass).

If you've hired contractors to perform the work, it is their responsibility to dispose of the debris. If you're doing the work yourself, then you must hire a private carter to take the debris away.

2. How do I safely dispose of compact florescent light bulbs (CFLs)?

Please click on this link to Westchester County's Household Hazardous Waste Drop-off Site for information about CFLs:  http://environment.westchestergov.com/facilities/h-mrf

3. How do I safely dispose of household chemicals or hazardous liquids?

The Town does not accept any liquids. This includes pesticides, cleaning products, and turpentine.  Please click on this link to Westchester County's Household Hazardous Waste Drop-off Site for more information:  http://environment.westchestergov.com/facilities/h-mrf

You can dispose of automobile-related liquids, such as motor oil and gasoline, by taking them to your local service station or oil lube center.

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Town Administrator

Show All Answers

1. How do I safely dispose of household chemicals or hazardous liquids?

The Town does not accept any liquids. This includes pesticides, cleaning products, and turpentine. Westchester County accepts liquids during Household Recycling Days, offered several times throughout the year.

You can dispose of automobile-related liquids, such as motor oil and gasoline, by taking them to your local service station or oil lube center.

2. How do I report a street problem?

Maintenance problems with roads, sidewalks, streetlights, signs, trees, and sewers should be reported to the Highway Department at 914-381-7825 during normal office hours.

To report emergency conditions after normal business hours, contact the Police Department at 914-381-6100.

3. How do I report problems with my water?

You can report water problems directly to Westchester Joint Water Works by calling 914-698-3500. To learn more, visit the Westchester Joint Water Works Website.

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Town Assessor

Show All Answers

1. How do I know if I live in "The Town"?

The Town of Mamaroneck includes:

- The entire Village of Larchmont

- The "Unincorporated Area" – more commonly referred to as The Town

- Part of the Village of Mamaroneck – the portion that is west of the Mamaroneck River, bordering Rye Neck

Both villages are "incorporated" and self-governing. They, together with the areas that are not incorporated into either village (the "Unincorporated Area"), define the Town as a political and governmental subdivision of New York State.

The Town provides recreation, property assessment services, and election supervision to the Villages of Larchmont and Mamaroneck, and direct municipal services including police, fire, and sanitation to residents of the "Unincorporated Area". The Town elects its own officials, adopts its own laws, and manages its own finances.

To determine which municipality you live in, find your address on our

Local Roads by Municipality (PDF).

2. How do I apply for local tax exemptions?

There are several local exemptions that residents can apply for:

- Senior Citizens' Exemption – you may be eligible (on a sliding scale basis) if you are a senior citizen 65 years of age or older by December 31, and meet income limitations.
- Disability Exemption – you may qualify if you can provide documentation of a disability, and meet income limitations.
- Alternative Veterans' Exemption – you may be entitled if you are an American veteran during a qualified period of war.
- Cold War Veterans' Exemption – you may qualify if you did not meet the "qualified periods of war" required for the Alternative Veterans' Exemption, but served during the Cold War period.

For details, visit our Tax Relief and Partial Exemptions Page.

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Town Clerk

Show All Answers

1. How do I obtain a copy of a birth, marriage, or death record?

Birth certificates, marriage certificates, and death records are considered "Vital Records" and are the responsibility of the Town Clerk. To request a copy of a vital record, you must file an official request, providing proof of identification and payment.

Please note that vital records will only be issued to the appropriate individual and/or lawful representation. The Town Clerk's office cannot confirm vital records over the phone, or accept requests by fax.

For details, visit the Vital Records Page.

2. How do I know when Town Center is open?

Town Center is open on Monday through Friday 8:30 a.m. to 4:30 p.m.

Summer Hours Memorial Day - Labor Day: 8:30 a.m. to 4:00 p.m.

3. Does my dog need a license?

Yes, New York Law states all dogs need to be licensed.
You can find more information on our webpage.