Commend an Officer/Make a Complaint

Commend an Officer

The Town of Mamaroneck Police Department welcomes your commendations for police department employees who have performed their duties in an admirable manner. The Town of Mamaroneck Police Department prides itself on providing "Exceptional Service. All of the Time," to our community. We always encourage questions, complaints, and comments from the community. This input allows us to evaluate employee performance, review organizational procedures, and maintain high standards. Anyone who wishes to commend an officer may send an email to or send a letter directly to Chief Paul Creazzo, 740 West Boston Post Road, Mamaroneck, NY 10543.

 Personnel Complaint

A proper relationship between the Department and the citizens we serve, fostered by trust and confidence, is essential to effective law enforcement efforts.  

The Town of Mamaroneck Police Department (TMPD) complaint process has been developed to ensure this proper relationship provides people with a fair and effective method to address legitimate complaints against Department personnel and to protect officers and employees from false charges of misconduct or wrongdoing.

It is the policy of the TMPD to investigate all complaints made against the Department or its personnel, thoroughly, completely, and impartially. Members of the Department shall encourage citizens to bring forward legitimate grievances regarding inadequate service or misconduct by members of the Department, and those complaints shall be received courteously and be without delay.

Any person desiring to report misconduct or improper job performance by an TMPD employee should contact us. Contact may be by phone, in person, mail, email at

If you call or stop at Police Headquarters, you will be directed to the Tour Supervisor or the employee’s direct supervisor. The supervisor will meet with you to initially discuss your complaint. Sometimes issues can be resolved at this point by the supervisor, who may be able to answer your questions and concerns. Should you request a further investigation or the supervisor determines that additional action is warranted, the supervisor will assist you with completing our Personnel Complaint Form.

You may also complete the Personnel Complaint Form and drop it off at TMPD, mail it to Chief Paul Creazzo, 740 West Boston Post Road, Mamaroneck, NY 10543 or email it to

The written complaint will be forwarded to the Police Chief for review and assigned for investigation.