Requests for refunds will be approved when received in writing directly to the Superintendent of Recreation and received in the Recreation Department Office at least fourteen (14) days prior to the first class/session. A 10% administrative fee will be charged. Requests received fourteen (14) to seven (7) days; a 50% refund will be given. No refunds will be considered if requested later than seven (7) days prior to the program start date. Credit Card convenience fees will not be refunded. Daily Pool Reservation Fee: NO REFUNDS.